Terms of Service
These terms govern your use of our website and your engagement with our services. By accessing or using the site, you agree to them.
Last updated: 19 October 2025
1) Company & Legal Notice (Imprint)
- Legal name: OnurConsulting (handelsnaam: Oonur)
- Enterprise/KBO (ondernemingsnummer): 0745582283
- VAT (BTW): BE0745582283
- Registered office: Hendrik Consciencelaan 28, 2500 Lier, Belgium
- Contact: [email protected]
2) Services
We provide growth consulting and related creative/advertising services for B2B clients. Specific deliverables, fees, and timelines are defined in a written proposal or Statement of Work (“SOW”). If there is a conflict between these Terms and an SOW, the SOW prevails for that engagement.
3) Eligibility & Authority
You confirm that you are at least 18 and have the authority to bind the company you represent.
4) Fees, Invoicing & Taxes
- Prices are exclusive of VAT unless stated otherwise. Belgian VAT rules apply where applicable.
- Retainers/setup fees are invoiced in advance. Project work may require a deposit; remaining amounts are invoiced as set out in the SOW.
- Invoices are payable in EUR to the account specified on the invoice, within the payment term in the SOW.
- Late or unpaid invoices may pause work and may accrue the applicable legal interest for commercial transactions under Belgian law, plus reasonable collection costs.
5) Cancellations & Scheduling
Meetings cancelled with less than 24 hours’ notice or missed may be charged or counted as used. Any minimum term or notice period for ending services will be stated in your SOW.
6) Client Responsibilities
- Provide timely access to information, accounts, creatives, claims substantiation, and decision-makers.
- Ensure that your products, offers, and claims comply with applicable laws and platform policies.
- Maintain necessary licences and approvals for any regulated activity in your sector.
7) Intellectual Property
- We retain ownership of pre-existing IP, methods, and know-how.
- Subject to full and final payment, you receive the licence or ownership of deliverables as expressly stated in the SOW. Usage outside that scope requires our written consent.
- We may reference non-confidential outcomes (e.g., metrics) and use non-identifying learning, unless restricted by NDA.
8) Confidentiality & Data Protection
Each party will keep the other’s confidential information secret and use it only for the engagement. Both parties will comply with the GDPR and applicable data-protection laws. Where we process personal data on your behalf, a separate Data Processing Agreement (DPA) will apply.
9) Warranties, Disclaimers & Non-Guarantee
Services are provided “as is”. We do not guarantee any specific results, revenue, or KPIs. To the fullest extent permitted by law, all implied warranties are excluded.
10) Limitation of Liability
To the maximum extent permitted by law, our total aggregate liability arising from or relating to the services is limited to the fees you paid to us in the 3 months preceding the event giving rise to the claim. We are not liable for indirect, special, incidental, punitive, or consequential damages, loss of profits, or loss of data.
11) Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your content, products, unlawful use, or breach of these Terms.
12) Term & Termination
An SOW starts on the effective date stated in it and continues until completion or termination. Either party may terminate for material breach after written notice and a reasonable cure period. Upon termination, amounts owed for work performed or committed costs become immediately due.
13) Export & Compliance
You represent that your use of our services will comply with all applicable laws (including advertising standards, sanctions/export controls where relevant) and platform policies. You will not request or direct us to run activity that violates such rules.
14) Governing Law & Jurisdiction
These Terms are governed by Belgian law. The courts of Antwerp (Antwerpen) have exclusive jurisdiction, without prejudice to mandatory consumer rights (if applicable).
15) Changes to These Terms
We may update these Terms from time to time to reflect changes in our services or the law. Continued use after changes means you accept the revised Terms.
16) Contact
Questions about these Terms: [email protected].